What are the guarantees for purchasing artwork at Huacui Art Network?
1. All artworks purchased in Huacui Art Network are original works of art exclusively
distributed by Hua Cui Art Network. Each artwork is an original work.
2. Before each artwork is on the shelves, a team of experts from Huacui Art Network conducts
rigorous screening, auditing and evaluation, and has authoritative guarantees in terms of
quality and price.
3. Every piece purchased from Huacui Art Online will receive high-standard packaging and
professional delivery. At present, Huacui Art Network has reached cooperation with art logistics
companies to ensure that each piece of art has arrived safely in your hands through specialized
transportation services.
How to Shop at Huacui Art Network?
1. You can browse through the artworks on the website of Huacui Art Network and complete the
order directly through the website.
2. You can also call Huacui Art Network's customer service at 021-52726307, or through the
online customer service contact on the right side of the page. Let us help you select and order
artwork.
How to Pay for Artwork in Huacui Art Network?
You can choose to pay online banking or Alipay.
Huacui Art Network how to transport artwork, freight?
After you place an order, we will contact you and communicate with you about the decoration and
delivery of the artwork. After the art package is shipped, it will be shipped by the art
logistics company EES Pak Fook East. At the same time, we will insure each piece of art to
ensure that the transportation process is completely secure.
Whether there will be a picture frame when purchasing artwork in Huacui Art Network?
Except for artworks that have been framed before sale, Huacui Art Network does not provide
picture frame services.
Artworks in Huacui Art Network are not satisfied with the purchase of artwork?
Before shipment:
1. After you place an order with Huacui Art Network, you can cancel your order and receive a
full refund when the order is not confirmed. Within 1 business day after your cancellation, your
customer service will communicate with you about the refund.
2. If the payment order is confirmed, it cannot be canceled.
After delivery:
1. If you find artwork damaged after receipt, you can reject it. Our customer service will
contact you within 1 working day for a full refund (including shipping charges).
2. If you find the artwork damaged after you sign it, you will not be able to accept it. If you
have any questions, please communicate with customer service.
As art is a special commodity, Huacui Art Network does not accept unreasonable return of
artwork. If you request a return, please submit it within 5 working days after the receipt.
Huacui Art Network will collect 5% return value of goods.
How to get the latest artwork information of Huacui Art Network?
You can get our latest information through Huacui Art Network official website, Weibo, WeChat subscription number and service number.
Wechat Official Accounts: 华萃艺术